Students Marks not Synchronizing Online
In some schools with two systems being the offline and online systems or using two systems (registry system and students systems differently) , there might be discrepancies between the marks in the offline system and the marks online . If you a situation like this , follow the following steps
- Let the student show you proof in the VamVam app that the marks is not updated and make sure they are not using a downloaded copy of the marks
- Check in the offline system / Registry system if the correct marks are there , if not update it and tell the student to check within 24 hours maximum
- Inform the IT team to sync marks again and tell the students to with for at least 2 hours to check the results
If you are the director or HOD and you want to check if the marks are actually updated, check from your own portal